My starting point is the task people repeat, the information they handle and the points where work slows down or gets done twice. From there, I help compare realistic ways to improve it - whether that means changing a process, using existing software better, connecting systems, adding automation or applying AI to a specific step.
I’m building Bespoke Method around a simple principle: the solution should fit the work, the people and the economics of the business.
Before consulting, I spent 14 years as a senior business journalist and editor. That work taught me to verify before I trust, to ask why a number is the way it is, and to translate complexity into plain language - the same discipline I now apply to AI guardrails, risk and workflow design.
I also offer personal AI training for individuals who want practical, one-to-one help with their own tasks and goals.