The Bespoke Method
Stage 06 / 07
Fit.
Will people actually use it?
A technically working solution still has to make sense to the people doing the job. We put realistic cases in their hands before treating it as finished.
What happens
Work before the tools.
01
Run through normal and exceptional cases with intended users.
02
Adjust the workflow where it creates confusion or extra work.
03
Provide practical guidance, agree ownership and decide whether it is ready for wider use.
What you leave with
User-tested workflow, guidance and acceptance decision.
The output gives us something concrete to review before the next stage.
The decision
Do the users and process owner accept the change for day-to-day use?
Start a conversation
Describe the task and where it gets stuck. We’ll work out which stage makes sense to start with.
Start a conversation